Privacy Policy

Last updated: May 14, 2025

TrueHaven Alliance (“we,” “us,” or “our”) provides this mobile application and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We may collect the following types of information:

Personal Information
Information you provide directly, such as your name, email address, and phone number.

Usage Information
We may collect basic technical information such as device type and general app usage to improve performance.

Camera Access
Our app may request access to your device camera to scan QR codes for verification purposes. We do not store, record, or share images from your camera.

Location Information
If enabled, we may use your location to improve services such as connecting you with nearby providers.

 

1. How We Use Your Information

We use your information to:
• Provide and maintain the app
• Enable QR code scanning and verification
• Improve functionality and user experience
• Respond to user requests and support inquiries
• Comply with legal requirements

 

1. Sharing of Information

We do not sell your personal information.

We may share information only when necessary:
• With service providers that help operate the app
• When required by law
• With your consent

 

1. Data Retention

We keep your information only as long as necessary to provide the service or comply with legal obligations.

 

1. Security

We take reasonable steps to protect your information, but no method of transmission is completely secure.

 

1. Children’s Privacy

This app is not intended for individuals under 18 years old.

 

1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.

 

1. Contact Us

Email: truehavengy@gmail.com or Jermaine.truehaven@gmail.com
Phone: +592 632 6919